We have listed some of the questions we are asked most often, along with their answers, below. If you don’t see your question here, be sure to contact us.
How long have you been in business?
We’ve been in business for over 15 years.
Are you insured and bonded?
Yes, we are fully licensed, bonded and insured.
Why are your prices higher than some of the other companies I’ve contacted?
There are many companies and individuals who operate illegally because they have not taken the steps necessary to become a legitimate business. They don’t carry any insurance to protect the homeowner’s possessions and their own employees in case of injury.
Are your employees trustworthy?
Yes, all of our employees go through an intensive background check and verification process before they even begin training. We only hire employees that we would trust in our own homes!
Can my scheduled cleaning be changed or cancelled if an emergency comes up?
Yes, call our office as soon as possible and we will do our best to accommodate your needs. We do require a 24 hour notice of cancellation.
How do I pay for my cleaning?
We accept checks and credit card payments. You can arrange to pay us ahead of time, or make a payment upon job completion to the technicians.
Do I need to provide cleaning products and equipment?
We provide everything we need to clean your blinds. We do this so that our employees are familiar with the products and tools they use. We use professional grade chemicals and always have extra supplies with us so that we don’t have to worry about running out of product.
Do your employees speak English?
Yes, all of our employees are fluent in reading and writing English to ensure effective communication between us and our clients.